Submit a Support Ticket
Welcome to our Support System. Please complete this form to initiate a support ticket. See below for details on coverage and how to speed response. Please complete all fields to help us quickly troubleshoot your problem.
If you need immediate help, please call our technical services specialists for assistance at (800) 401-4710.
To speed the resolution of your ticket please provide as much information as possible regarding your issue, including the case name, document references (URL from document viewer in the Lexbe eDiscovery Platform), Bates number, your browser type and version. This will assist us in replicating your problem quickly and addressing it as soon as possible.
Customer needs are of critical importance to us here at Lexbe. Our dedicated team of Customer Support & Technical Service specialists are poised and ready to assist our clients with support and technical issues that may occur while using Lexbe software or services.
We provide multiple service options depending on your specific needs. Lexbe’s software and services include free Customer Service access 24×7 through our ticket system and support resources. We also offer extended support through Technical Services and other Professional Services available on request (billable hourly), including phone and rush response. See the Lexbe Customer Service Overview for a full description.